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COMPANY PROFILE
- Company: 24PetWatch Pet Insurance (Pethealth Inc.)
- Market Share: 9.4%*
- Insurance Underwriter: Praetorian Insurance Company
- Underwriter A.M. Best Insurance Rating: A
- Headquarters: Buffalo, New York
- Year Founded: 2001
- Leadership: Mark Warren
THIRD PARTY REVIEWS
- BBB Rating: A+
- BBB Accredited? Yes
- BBB Complaints Last 12 Months: 38
- BBB Complaints Last 3 Years: 104
- Avg Pet Insurance Review Score: 4.5**
- Total Pet Insurance Reviews: 101**
- Facebook Page: n/a
- Twitter Page: n/a
- AAHA Accepted? No
- NAPHIA Member? No
POLICY & SERVICE HIGHLIGHTS
- Dog Insurance & Cat Insurance Available? Yes
- Customizable Deductible & Co-Payment? No
- Per Incident Deductible? Yes
- Annual Deductible? No
- Hereditary & Congenital Coverage Available? Yes
- Wellness & Routine Care Coverage Available? Yes
- Alternative Therapies Coverage Available? Yes (must be administered by licensed veterinarian)
- Pre-Existing Conditions Coverage? No
- Benefit Schedule for Accidents & Illness Coverage? No
- Per Incident Limit? $6,000
- Annual Benefit Limit? None
- Lifetime Benefit Limit? $72,000
- Minimum Age for Coverage: 8 weeks
- Maximum Age for Coverage: None
- Cruciate Ligament & Orthopedic Policy: 1 day waiting period for orthopedic issues, all musculoskeletal issues are considered bilateral conditions so only one side is covered
- Policy Exclusions: See full list of exclusions below
- Waiting Period: 1-day for accidents, 30-days for illnesses
- Claims Reimbursement: 15 days
- Multiple Pet Discount: 5-10%
- Vet Policy: Use any licensed veterinarian in the U.S.
- Phone: 1-866-275-7387
- Hours of Operation: Mon - Fri: 8:00 am - 9:00 pm EST, Sat: 9:00 am - 6:00 pm EST
- Trial Offer: No
- Get 24 Pet Watch Insurance Quotes
ADDITIONAL POLICY & COVERAGE DETAILS
- Provides pet health insurance for both dogs & cats
- Additional discounts:
- Microchip discount 5%
- Group benefit discount 10%
- Medical service pet discount 10%
- Real-time claims through EVE system
- 24PetWatch offers eight different pet insurance plans:
- Emergency Care
- $3,000 of pre-paid lifesaving medical treatment for use while your pet is lost
- $250 reimbursement for lost and found advertising
- $50 deductible
- Pet must be micro-chipped by 24PetWatch
- Tenant Care
- 8 weeks to 8 years old
- $100 deductible per incident
- 100% coverage
- Limited coverage for specific accidents and illnesses only
- Maximum benefits for specific accidents and illnesses up to $1,000
- Property damage up to $700 maximum benefit
- QuickCare Senior
- 8 weeks to any age
- $200 deductible per illness
- $100 deductible per accident
- 100% coverage
- Limited coverage for specific accidents and illnesses only - $2,000 maximum benefit
- Trip cancellation - $500
- Boarding Kennel Fees - $250
- Advertising/recovery costs - $150
- Euthanasia - $100
- Accidental Death - $500
- QuickCare Accident Only
- 8 weeks to any age
- $50 deductible per incident 100% coverage
- Limited coverage for specific accidents
- Maximum benefits for specific accidents up to $2,000
- Accidental death $500 benefit
- QuickCare Intro
- $1 for the first month
- 8 weeks to 6 years old
- $100 deductible per incident
- 100% coverage
- Limited coverage for specific accidents and illnesses only
- Maximum benefits for specific accidents and illnesses up to $1,000
- Advertising/recovery costs - $150
- Euthanasia - $100
- QuickCare Optimum
- 8 weeks to 6 years old
- $100 deductible per incident
- 90% coverage
- Limited coverage for specific accidents and illnesses only
- Wellness - $150 annual maximum benefit
- Advertising/recovery costs - $150
- Euthanasia - $100
- QuickCare Complete
- 8 weeks to 8 years old (6 years old for select breeds)
- $100 deductible per incident
- Accident - $5,000 maximum per incident, 70% coverage, unlimited lifetime benefit
- Illness - $5,000 maximum per incident, 70% coverage, $60,000 maximum lifetime benefit
- Wellness - $150 annual maximum benefit
- Accidental death - $500 maximum benefit
- Boarding kennel fees - $250 annual maximum benefit
- Advertising/recovery costs - $150
- Euthanasia - $100
- QuickCare Gold
- 8 weeks to 8 years old (6 years old for select breeds)
- $100 deductible per incident
- Accident - $3,000 maximum per incident, 90% coverage, unlimited lifetime benefit
- Illness - $6,000 maximum per incident, 90% coverage, $72,000 maximum lifetime benefit
- Accidental death - $500 maximum benefit
- Boarding kennel fees - $250 annual maximum benefit
- Advertising/recovery costs - $150
- Euthanasia - $100
- Policy Exclusions:
- Pre-existing conditions
- Preventative and elective treatments/surgeries including but not restricted to vaccinations, cosmetic treatment/surgery, spaying (including for false pregnancy), neutering, any treatment /surgery relating to breeding or pregnancy
- Claims for dental procedures and/or dental diseases
- Elective/cosmetic procedures
- De-claw removal, tail docking, ear cropping
- Any illness claim for Chinese Shar-pei’s and Chinese Shar-pei Crossbreeds
- Non-essential boarding and/or hospitalization
- Behavioral problems, medications and/or behavioral consultations
- Food with the exception of 25% of the cost of prescription diet specifically prescribed by a veterinarian for an Illness Condition within a covered Illness Category to a maximum of six months
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DISCLAIMER - This information is provided for general information and educational purposes only and is subject to change without notice. You should contact each Insurance provider for the latest information, availability of products and services and confirm all terms and conditions that apply before making a purchase decision.
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