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COMPANY PROFILE

  • Company: Trupanion Pet Insurance
  • Market Share: 0.5%*
  • Insurance Underwriter: American Pet Insurance Company
  • Underwriter A.M. Best Insurance Rating: n/a
  • Headquarters: Seattle, Washington
  • Year Founded: 2000
  • CEO: Darryl Rawlings

THIRD PARTY REVIEWS

  • BBB Rating: A+
  • BBB Accredited? Yes
  • BBB Complaints Last 12 Months: 12
  • BBB Complaints Last 3 Years: 16
  • Avg Pet Insurance Review Score: 8.5**
  • Total Pet Insurance Reviews: 443**
  • Facebook Page: 56,697 like this
  • Twitter Page: 5,274 Followers
  • AAHA Accepted? Yes
  • NAPHIA Member? Yes

POLICY & SERVICE HIGHLIGHTS

  • Dog Insurance & Cat Insurance Available? Yes
  • Customizable Deductible & Co-Payment? Yes
  • Per Incident Deductible? Yes
  • Annual Deductible? No
  • Hereditary & Congenital Coverage Available? Yes
  • Wellness & Routine Care Coverage Available? No
  • Alternative Therapies Coverage Available? Yes
  • Pre-Existing Conditions Coverage? No
  • Benefits Schedule? No
  • Per Incident Limit? None
  • Annual Benefit Limit? None
  • Lifetime Benefit Limit? None
  • Minimum Age for Coverage: 8 weeks
  • Maximum Age for Coverage: 13 years-old (must be enrolled prior to 1st birthday for hip dysplasia coverage)
  • Cruciate Ligament & Orthopedic Policy: 5 day waiting period for orthopedic and cruciate ligaments, do not cover bilateral conditions where one side of the body has a pre-existing condition
  • Policy Exclusions: See below for a full list of policy and coverage exclusions
  • Waiting Period: 5 days for accidents, 30 days for illnesses
  • Claims Reimbursement: 7-10 days for first claim, 24 hours thereafter
  • Multiple Pet Discount: No
  • Vet Policy: Use any licensed veterinarian in the U.S.
  • Phone: 1-800-569-7913
  • Hours of Operation: 24/7
  • Trial Offer: Only offered through select veterinarian 
  • Get Trupanion Pet Insurance Quotes Here

 

ADDITIONAL POLICY & COVERAGE DETAILS

  • American Animal Hospital Associations (AAHA) accepted
  • Provides pet health insurance for both dogs and cats
  • No penalty for filing claims, premiums do not increase as pet ages but premiums may increase due to veterinary inflation
  • No multiple pet discount
  • 7-10 days for 1st claim and 24 hours thereafter – checks only
  • Hip dysplasia not covered if your pet is > 1 year old
  • Trupanion offers one comprehensive pet insurance plan:
    • Diagnostic tests
    • Surgeries
    • Medications
    • Hospital stays
    • Hereditary – as long as they’re not pre-existing
    • Congenital disorders – as long as they’re not pre-existing
    • Other treatments that arise from a dog getting sick or injured
    • Per incident Cap - None
    • Annual Cap - None
    • Lifetime Cap - None
    • 90% payout
    • Per incident deductible from $0 - $1,000
  • Policy Exclusions:
    • Wellness and preventative care (including flea treatments, dental cleanings, and vaccinations)
    • Pre-existing conditions
    • Alternative therapies
    • Behavioral treatment
    • Exam fees

 

www.petinsurance.com* 

As of 1/5/2012 www.petinsurancereview.com**

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