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Pet Owner Survey


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Overview


Each year we survey pet parents so we can continue to improve our service. We're always asking pet owners what matters to them the most, so we can provide the perfect plans for their dogs and cats.


Questions and Answers


Here are the results from our most recent survey of over 1,000 dog and cat owners who purchased pet insurance.


Why Were You Shopping for Pet Insurance?

  • 64% - Wanted to Prepared for Unexpected Health Issues
  • 18% - Looking for Routine Care Coverage
  • 15% - Just Curious
  • 4% - Need Coverage for a Sick Pet

What Attributes are Most Important?

  • 53% - Coverage
  • 32% - Price
  • 11% - Customer Satisfaction
  • 4% - Expert Recommendation

What Coverage is Most Important to You?

  • #1 - Emergency Care
  • #2 - Accidents
  • #3 - Illnesses
  • #4 - Cancer Coverage
  • #5 - Orthopedic Coverage
  • #6 - Hereditary Conditions
  • #7 - Prescription Meds
  • #8 - Pre-Existing Conditions
  • #9 - Routine Care


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Pet insurance pays up to 90% for veterinary treatment when your dog or cat gets sick or injured.

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