Figo Pet Insurance
Overall Rating:
Total Reviews:
11,116
Accident & Illness Coverage:
Included
Wellness Coverage:
Optional
Average Price Range:
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Figo Pet Insurance

Founded in 2013, FIGO PET INSURANCE, LLC* (FIGO) is the newest addition to America’s pet insurance market. FIGO offers one of the best accident and illness plans in the U.S. with three levels of coverage including a 100% reimbursement option for eligible pets (based on age and zip code).

Figo Reviews

Overall Rating

FIGO’s excellent coverage and technology make them a fan favorite of dog and cat parents alike. Check out these FIGO pet insurance reviews from real pet parents just like you!

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Coverage

In addition to excellent, straightforward health insurance coverage, the FIGO PetCloud® gives pet owners easy access to vets and medical records. Policyholders can use an app to submit claims and track expenses.

In addition to above features, our Pet Cloud also now offers the following:

  • Ability to video chat with a licensed vet 24/7
  • AI claims experience with the help of Evie, our AI chat assistant. Evie will ask questions about the claim and the policyholder will simply answer the questions, upload a picture of the bill and the claim will be submitted.
  • Real-time claims tracker
  • Push notification reminders (for appointments, pet medication, birthdays, etc.)
  • Ability to locate pet-friendly places (restaurants, hotels, etc.) and connect with other pet parents in your area
  • Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
  • Lost pet advertising and reward is offered as an optional add on

Coverage Notes

FIGO offers three different plans with varying levels of coverage:

  • Essential: $5,000 annual limit
    • There is a cap on behavioral conditions: $500-$1,000 depending on chosen plan
  • Preferred: $10,000 annual limit
    • Lost pet advertising and reward benefit is now included as an optional add on
    • Boarding fee covered under Non-Medical Benefits Rider (covers Advertising and Reward, Vacation Cancelation, Boarding Fee’s, Loss Due to Theft or Straying, Third Party Damage Liability Coverage)
    • There is a cap on behavioral conditions: $500-$1,000 depending on chosen plan
  • Ultimate: No annual limit
    • Lost pet advertising and reward benefit is now included as an optional add on
    • Boarding fee covered under Non-Medical Benefits Rider (covers Advertising and Reward, Vacation Cancelation, Boarding Fee’s, Loss Due to Theft or Straying, Third Party Damage Liability Coverage)
    • No emergency vacation cancellation
    • No unexpected death pet reimbursement
    • There is a cap on behavioral conditions: $500-$1,000 depending on chosen plan

Coverage Highlights

  • Coverage for accidents and illnesses (including hereditary conditions)
  • Veterinary exam (optional coverage except WA)
  • Paperless claims from any device
  • Up to 100% reimbursement
  • Option for unlimited coverage
  • No pet insurance plans cover pre-existing conditions
  • Figo offers wellness coverage as an optional add on
  • Figo has a diminishing deductible

Coverage Details

  • Six month waiting period for knee related issues
  • Enrollment Conditions – You or your vet must be able to provide proof that your pet has been examined by a Veterinarian in the twelve (12) months prior to enrollment, otherwise the first exam after enrollment will determine if there are any pre-existing conditions.
  • First exam after enrollment will be considered the baseline. Can no longer use exam within last 12 months
Accident & Illness Coverage:
Included
Wellness Care Coverage:
Optional
Deductible Options:
Deductible options: $100 to $1,500 depending on pet’s age and location
Reimbursement Options:
70% - 100%
Hereditary Disorders:
Included
Minimum Age for Enrollment:
Eight Weeks or Older
Maximum Age for Enrollment:
No Limit
Waiting Period Accidents:
1 Day
Waiting Period Illnesses:
14 Days
Waiting Period Orthopedic Conditions:
- There is a 6-month waiting period for both hip dysplasia and orthopedic conditions*. Both have the ability to be waived by exam/waiver form completion by veterinarian and no pre-ex issues. Exam must be done in first 30 days of policy period. *Orthopedic Condition means a condition effecting or manifesting from the musculoskeletal system, which is made up of the body's bones (the skeleton), muscles, cartilage, tendons, ligaments, and joints, including intervertebral spaces and osteosarcoma
Policy Exclusions:
See list below, please refer to the policy for all exclusions

Enrollment Requirements

  • There is a 6-month waiting period for both hip dysplasia and orthopedic conditions. Both can be waived if the exam/waiver form is completed by a veterinarian within the first 30 days of the policy period and there are no pre-existing issues.

Cost

FIGO is very competitive with regard to pricing. Average premium based on $250 deductible, 90% reimbursement and $10,000 annual limit for 2 year-old mixed breed dog and 3 year-old mixed breed cat, respectively.

FIGO charges a $9 enrollment fee and $2 monthly transaction fee

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Sample Premiums

Dogs

Average for Dogs:
$39 per month

Cats

Average for Cats:
$24 per month

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About Figo Pet Insurance

FIGO was founded in Chicago’s technology incubator.

www.figopetinsurance.com

Company:
Policy Options:
Service:

Company Profile

Founded in 2013, FIGO offers one of the best accident and illness plans in the U.S. with three levels of coverage including a 100% reimbursement option for eligible pets (based on age and zip code).

Year Founded:
2012
Headquarters:
Chicago, IL
Underwriter:
IHC
Leadership:
Rusty Sproat, Kevin Ludden
Claims Reimbursement:
5 to 30 days depending on complexity
Vet Policy:
Any licensed U.S. veterinarian

Policy Exclusions

  • Cosmetic Surgery – Your pet is beautiful just as they are. No need to try and improve!
  • Experimental Procedures – Taking risks on your pet’s health is not something that we recommend. Our policy does not cover the risk of experimental procedures.
  • Obedience or Training Classes and Devices – If your pet can sit, shake and roll over, congratulations, that is quite a feat! It’s really something to be proud of; something that you and your pet accomplished together.
  • Unfortunately, obedience or training classes and devices are not something that this accident and illness policy covers.
  • Grooming – The up-keep of your pet’s exterior is important to their quality of life and their self-confidence – keep them selfie-ready!
  • Chemical, Biological or Nuclear…bad events – Let’s hope that none of these this happens… but if they really were to occur, we have bigger problems. It is standard insurance practice not to cover these events.
  • War, Invasion, Revolt or Quarantine – Let’s hope that none of these this happens… but if they really were to occur, we have bigger problems. It is standard insurance practice not to cover these events.
  • Racing, Coursing or Organized Fighting – It would be great if racing, coursing or organized fighting never happen – those poor pets! However it does, and it is something that is strictly excluded from our policies. If you are using your pet for these activities, we are not the provider for you.
  • Failure to Adhere to Veterinarian’s Preventative & Treatment Advice – It’s important to listen to the experts- especially in the care and keeping of your pet.
  • Cloned Pets or Cloning Procedures – Sorry, we don’t cover your quest to duplicate your beloved pet. Create your pet’s “mini-me” at your own risk. Just remember that each pet has a unique soul, so duplicating the exterior does not duplicate what makes your pet so wonderfully unique on the inside.
  • Anything not administered by a Veterinarian – You wouldn’t want someone other than a licensed professional to take care of you – same goes for your pet!
  • Breeding, Pregnancy, or Giving Birth – Our policy does not provide coverage for maternity, breeding, pregnancy, whelping or nursing; however, we may provide coverage due to complications that arise after the waiting period.
  • Eating Poop or Other Eating Disorders – These pets will eat it all; however, the ingestion of poop is not something that is covered on our policy. And it is certainly not recommended. Other than being gross, it can cause severe health problems for your pet.
  • Pets less than 6 weeks old – They are oh so cute, but not yet mature enough for our policy.
  • Inhumane Treatments – We know you would never do this, so it isn’t even worth discussing.
  • Neglect or Abuse – We know you would never do this, so it isn’t even worth discussing.
  • Spaying or Neutering – Sorry, we do not cover this procedure but unless you have plans for your pet to breed, we highly recommend getting it done to avoid future health problems (many of which we exclude from our policy if you fail to spay or neuter).
  • Routine or Preventative Care – While routine or preventative care is critical to your pet’s future health and happiness, it is not something covered on our policy.
  • Elective Surgeries – We provide coverage for the surgeries that your veterinarian recommends for treatment of accidents and injuries. Elective surgeries are not covered.
  • Pre-existing Conditions – Any condition that shows clinical signs prior to the start of your policy period (and relevant waiting periods), will not be covered.

 

Notes & Disclaimers

d/b/a FIGO PET INSURANCE AGENCY, LLC in California. Availability of this program is subject to each state’s approval. Terms and conditions of coverage may vary by state.

FIGO Pet Insurance® and the FIGO PetCloud® are registered trademarks of FIGO Pet Insurance, LLC and in California FIGO Pet Insurance Agency LLC.

We are not an appointed producer and cannot sell, solicit or negotiate this product.

Compare Figo

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The information contained in this website is for illustrative purposes only and coverage under any pet insurance policy is expressly subject to the conditions, restrictions, limitations, exclusions and terms of the policy documentation issued by the insurer. Availability of this program is subject to each state’s approval and coverage may vary by state. Pet insurance policies are underwritten by Markel American Insurance Company and administered by FIGO Pet Insurance , LLC. Markel American Insurance Company is rated A (Excellent) A.M. Best (2015).”