PetFirst Pet Insurance
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Accident & Illness Coverage:
Wellness Coverage:
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PetFirst Pet Insurance

Headquartered in Jeffersonville, Indiana, PetFirst is one of America’s fastest growing pet health insurance companies.

PetFirst Pet Insurance Reviews

Overall Rating

PetFirst is not currently rated.

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The company offers several coverage options and plans to meet any budget. We just encourage all of our visitors to take the time to educate yourself so you don’t have any surprises down the road when you file a claim.

Coverage Notes

One unique aspect to consider when evaluating PetFirst is that they use a per incident deductible, which requires you to apply the deductible each time you file a claim.

Coverage Highlights

If you’d like to add wellness and routine care expenses PetFirst offers three different wellness options.

Coverage Details

See full list of exclusions below.

Optional wellness care rider:

Enrollment Requirements

*12 month waiting period for cruciate ligament conditions


PetFirst is priced in the middle of the market.

Costs vary by age, breed and zip code.

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Sample Premiums


Mixed Breed Dog:


Mixed Breed Cat:

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Customer Reviews

About PetFirst Pet Insurance

PetFirst was founded by Brent Hinton and Lansdon Robbins in 2004 after Brent’s dog, Midnight, suffered an injury that cost over $3,000. Brent felt there had to be a better way to care for his beloved dog.

Policy Options:

Company Profile

Jeffersonville, Indiana

Policy Exclusions

1. Injury or illness contracted, manifested or incurred prior to the policy effective date unless such injury or illness has been cured and there has not been a subsequent recurrence or manifestation of the injury or illness requiring treatment. Support documentation from a Veterinarian must be submitted to Us for consideration of removal of any medical exclusion.

2. Elective procedures, cosmetic surgeries, including but not limited to tail docking, dewclaws, skin folds, nail trims, and cropping of ears.

3. Expression or removal of anal glands, or anal sacculitis.

4. Breeding or conditions related to breeding.

5. Special diets, pet foods, vitamins, mineral supplements, grooming costs and bathing (including medicated baths).

6. Treatment of external parasites such as fleas, lice and ticks and preventable internal parasites such as heartworms, hookworms, roundworms, tapeworms, and whipworms.

7. Orthodontics, endodontics and removal of deciduous teeth.

8. Diagnostic test(s) and treatment(s) for conditions excluded or limited by this policy and complications of conditions excluded or limited by this policy.

9. Time and travel expenses to the Veterinarian’s premises or hospital.

10. Illness or injury which arises out of racing, coursing, commercial guarding, or organized fighting of Your Pet.

11. Reserved for future use.

12. Reserved for future use.

13. Behavioral problems, training or therapy.

14. Routine examinations, routine tests or screens, vaccines, teeth cleaning, or polishing.

15. Preventive treatments and diagnostics for or conditions relating to preventable parasites, including heartworms.

16. Spaying and neutering.

17. Diagnosis, medical management, or surgical correction of interverterbal disc(s) regardless of the procuring cause (unless otherwise agreed with You) during the first twelve (12) months of the Policy Period. However, this exclusion does not apply if this policy is a renewal of a Pet Insurance Policy issued by Us.

18. Diagnosis, medical management, or surgical correction of cruciate ligament damage or rupture to include treatment for the anterior cruciate ligament (ACL), medial cruciate ligament (MCL), posterior cruciate ligament (PCL), and cranial cruciate ligament (CCL). However, this exclusion does not apply if this policy is a renewal of a Pet Insurance Policy issued by Us.

19. Reserved for future use.

20. Reserved for future use.

21. Reserved for future use.

22. Payment of any service not provided a Veterinarian.

23. Diagnosis or treatment for organ transplants.

24. Injury to or illness caused directly or indirectly by: an enemy attack by armed forces with or without a state of war including actions taken in resisting that attack; insurrection, rebellion, revolution, invasion, civil war, illegal acts, usurped power; or as a result of any: nuclear incident, or biological, chemical or radiation contamination or exposure other than acts of terrorism.