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Best Pet Insurance Companies - 2017

 

Not all pet insurance companies are created equal. Here is our list of the top 5 best health insurance plans for dogs and cats. Rating Methodology

Company Rating
 

Healthy Paws Pet Insurance

Detailed Overview

#1 customer rated 2015 - 2017

Coverage: Major Medical

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Avg. Cost: $24/mo.


★★★★★

 

Nationwide Pet Insurance

Detailed Overview

90% coverage on ALL vet bills

Coverage: Major Medical + Wellness

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Avg. Cost: $25/mo.


★★★★★

 

Petplan Pet Insurance

Detailed Overview

Worldwide leader in pet insurance

Coverage: Major Medical

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Avg. Cost: $26/mo.


★★★★★

 

Pets Best Insurance

Detailed Overview

The most affordable plans available

Coverage: Major Medical + Wellness

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Avg. Cost: $18/mo.


★★★★★

 

Embrace Pet Insurance

Detailed Overview

Offers 100% customized plans

Coverage: Major Medical + Wellness

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Avg. Cost: $31/mo.


★★★★★

 

Trupanion Pet Insurance

Detailed Overview

One simple plan with no limits

Coverage: Major Medical

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Avg. Cost: $37/mo.

 

★★★★★

 

Figo Pet Insurance

Detailed Overview

Tech-savvy pet insurance provider

Coverage: Major Medical

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Avg. Cost: $20/mo.

 

★★★★


PetFirst Pet Insurance

Detailed Overview

Lifetime Plans for dogs and cats

Coverage: Major Medical

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Avg. Cost: $41/mo.

 

★★★★

 

ASPCA Pet Insurance

Detailed Overview

World-class animal wellness brand

Coverage: Major Medical + Wellness

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Avg. Cost: $29/mo.

 

★★★★

 

PetPremium Pet Insurance

Detailed Overview

Coverage for pets of any age

Coverage: Major Medical + Wellness

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Avg. Cost: $29/mo.

 

★★

 

 

AKC Pet Insurance

Detailed Overview

Another great pet wellness brand

Coverage: Major Medical + Wellness

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Avg. Cost: $28/mo.

 

★★

 24PetWatch Pet Insurance Logo

Detailed Overview

Offers additional pet services

Coverage: Major Medical

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Avg. Cost: $57/mo.

 

Here is a simple overview of how we rate pet insurance companies.

# Stars Rating
★★★★★ Among the best
★★★★ Better than most
★★★ Average
★★ The rest
Not satisfactory

Learn More: Rating Methodology


What's in a Rating?



Each pet insurance company's rating is based on our comprehensive ratings methodology that includes four categories. We spend every day evaluating pet health insurance companies and plans to make sure this information is trusted and accurate.

We don't hide behind an anonymous website, our team is licensed, available and we're leaders in the pet insurance space.

Learn more about us.

As we mentioned, our pet insurance ratings are broken down into four categories: coverage, cost, customer satisfaction and company. We believe these are the most important categories you should consider when shopping for pet insurance and our friends at the Insurance Information Institute and NAPHIA agree.

Below is a detailed breakdown of each category and more advice and information to help you make the best decision for you and your pet.

 

Category #1 - Coverage


Puppy tackling a cat

 

Coverage is the most important criteria when shopping for pet insurance. Bar none. The entire reason you purchase pet insurance is to get reimbursed when your dog or cat needs veterinary care. Whether you're shopping for pet insurance, auto insurance or life insurance, coverage is what differentiates companies and policies.

When considering pet insurance for your dog or cat there are three levels of coverage to choose from. The most common plans are major medical plans, which cover unexpected accidents and illnesses. Wellness are rapidly gaining popularity as pet owners seek comprehensive coverage. Accident only plans aren't as popular but worth mentioning for older pets who may not be eligible for standard coverage.


Coverage Options

When shopping for a pet insurance plan there are three different levels of coverage to choose from:

  • Major Medical - These are by far the most popular plans. They account for over 90% of all purchases. These plans cover everything but routine care.
  • Wellness Care - You can add a routine care or wellness plan to a regular pet insurance policy. These plans cover annual visits, spay/neuter, vaccinations, etc. We do not recommend these plans because there isn't much benefit.
  • Accident Only - These plans are cheaper but only cover vet bills related to accidents. We don't recommend these plans because illnesses are more likely and more expensive to treat.

 

Best Insurance Plans

Each company has different terms and conditions that you should know about. The best companies don't have a lot of "gotchas" or "fine print" but you should still educate yourself about key terms. The key to a great pet insurance experience is to know exactly what you're buying. Here are the four most important characteristics to keep an eye on.

  • Annual Limit - This is one of the most important factors when choosing a plan. Make sure the policy has at least a $10,000 annual limit. This will ensure you have enough coverage for major health issues.
  • Coverage - As previously mentioned, we recommend you select an accident & illness policy. Every company offers this type of policy as the default option. They are the most popular, highest rated and provide you the most coverage and best bang for your buck.
  • Waiting Period - Every company has a waiting period, which is the time from the day you enroll to when your coverage period starts.
  • Exclusions - The higher rated companies have very few exclusions (mostly just pre-existing conditions) but not every company is created equal. That is why you want to evaluate company ratings first before selecting a plan. It's never a good idea to pick the cheapest policy, but there are ways to get the right policy and not overpay.


Vet Care is More Common than You Think

Far too many pet owners think their pet will never get sick or injured. In fact, the most common objection to pet insurance is, "I don't need it, my pet is healthy."

This mentality is flawed because every six seconds a pet owner is faced with a vet bill over $5,000 (Pet Insurance Facts).

We get requests every day from pet owners who want to enroll in a plan because their furry friend needs expensive surgery or long-term medications. Unfortunately if your pet is in need of expensive treatment it's already too late because pet insurance companies do not cover pre-existing conditions.

This is why we're so adamant that pet owners enroll in a plan while your dog or cat is young and healthy!


Health Issues and Costs

The most common and most expensive health issues are hereditary disorders, chronic conditions, orthopedic conditions and emergency care. To give you a sense of how expensive veterinary care actually costs we created a sample list of common pet health conditions and the average cost of treatment.

As you can see from the chart veterinary costs can really add up! The good news is that all of the highly rated companies provide complete, comprehensive coverage for these health issues without exclusions or hidden payout limits.

Condition Cost to Treat
Canine Cancer $5,000 to $20,000
Hip Dysplasia $4,000 to $6,000
Elbow Dysplasia $3,000 to $5,000
Cataracts $2,000 to $3,000
Foreign Body Ingestion $200 to $5,000
Progressive Retinal Atrophy $2,000 to $3,000
Aortic Stenosis $3,000 to $6,000
Von Willebrand Disease $500 to $1,000
Ichthyosis $50 to $200 per yr.
Masticatory Muscle Myositis $50 to $100 per mo.
Hypothyroidism $10 to $30 per mo.
Broken Bones $500 to $2,000
Torn Ligaments $3,000 to $10,000
Osteochondrosis $20 to $50 per mo.
Gastric Dilatation-Volvulus $1,500 to $7,500
Portosystemic Shunt $2,000 to $6,000
Entropion $300 to $1,500 
Epilepsy $200 to $15,000
Osteosarcoma $5,000 to $20,000

Sources:


Category #2 - Cost


Dog made of dollar bills


The second most important category to consider when shopping for the best insurance is cost. Let's face it, if a plan is too expensive for your monthly budget then you're not going to buy it!

We certainly don't suggest that you should choose the cheapest plan, but when there is an apples-to-apples comparison, we do suggest you choose the better priced plan. It's all about finding the best value from the best insurance company possible. The price you pay should be commensurate with the coverage you receive in return.

That's why we created a free, custom quote system so you can compare plans and prices side-by-side.


Sample Costs

Dogs are more expensive to insure than cats. English Bulldogs are more expensive to insure than Mixed Breed Dogs. In other words, the more prone to health issues your pet is, the more you plan will cost.

To give an example, purebred English Bulldogs are much more susceptible to hereditary disorders than Mixed Breed dogs. It's just a fact of breeding and genetic predisposition. So if you have an English Bulldog then there is a higher likelihood that your dog will need expensive veterinary care vs. a pet owner who has a mixed breed dog.

The bottom line is that each company rates each breed differently so it's important to compare plans from multiple companies to find the best price. Here is a sample of average costs for dogs and cats, respectively.

Dog Breeds Cost *
Mixed Breed Dog $38/mo.
Labrador Retriever $44/mo.
Yorkshire Terrier $41/mo.
Golden Retriever $46/mo.
Dachshund $50/mo.
Chihuahua $48/mo.
German Shepherd $49/mo.
Shih Tzu $42/mo.
Boxer $54/mo.
English Bulldog $52/mo.
Avg. for All Dogs $42/mo.

* Average costs for three year-old dogs


Cat Breeds Cost *
Mixed Breed Cat $32/mo.
Domestic Shorthair $34/mo.
American Shorthair $34/mo.
Siamese $36/mo.
Maine Coon $38/mo.
Persian $39/mo.
Ragdoll $33/mo.
Bengal $35/mo.
Russian Blue $39/mo.
Himalayan $38/mo.
Avg. for All Cats $32/mo.

* Average costs for three year-old cats


Adjusting the Price of a Plan

Every pet insurance company allows you to adjust the price of your plan by choosing a custom deductible and custom reimbursement percentage. This is nice because you can get the company and coverage you want that fits in your budget.

  • Deductible - If you choose a higher deductible you will pay less for pet insurance. Conversely, if you choose a lower deductible you will get more back when you file a claim, but your monthly rates will be higher. Deductibles range from $100 to $1,000 (we recommend $200 to $500 to maximize value).
  • Reimbursement - If you choose a lower reimbursement rate you will pay less each month for a policy because the company will pay less when you claim. And, as common sense will tell you, if you choose a higher reimbursement rate you'll pay more each month. Reimbursement rates range from 60-100% of your actual vet bills (we recommend 80% to 90% reimbursement rates to maximize value).


Category #3 - Customer Satisfaction


Pet Owner Survey


After considering coverage and cost, it's time to evaluate customer service, which is the third most important attribute when evaluating companies. You obviously want to have excellent coverage at a fair price, but if the company doesn't provide excellent customer service it will be more of a headache than benefit. And, when your pet needs expensive veterinary treatment, you need an insurance provider to be responsive and helpful.

The top pet insurance companies offer 24/7 customer service while others leave you with a static "Contact Us" page. Some companies have mobile claims apps that are super easy to use and other companies require you to fax in your vet records when making claims. We factor these elements into the customer service categories for each company.


Customer Reviews

Reviewing a company's service offering is just once part of our Customer Experience evaluation. One of the best ways to see if a company truly is the "best" it's important to understand what current and past policyholders have to say about their experience. In an effort to single out the good from the bad we've collected thousands of pet insurance reviews from dog and cat owners.

Below are some sample testimonials to give you a better sense of the value of quality pet insurance coverage.

Buster & Anna

"Buster is very active for a Bulldog. I love him dearly and knew that pet insurance was something I wanted him to have. I essentially chose Healthy Paws because..." Full Story

- Anna and Buster


"My husband and I are empty nesters so we decided to rescue a dog after our youngest daughter graduated from college. We ended up getting a 2 year old Labrador retriever named Dunkin..." Full Story

- Liz and Dunkin


"Our dog needed knee surgery after tearing a ligament in his left hind leg. This type of injury is exactly why we purchased pet health insurance. The MRI cost $1,600 and the surgery cost $4,200..." Full Story

- Tommie and Goose


"Our Chihuahua Bella was diagnosed with a luxating patella, which is basically when the kneecap separates from the rest of the knee. She was having difficulty walking and..." Full Story

- Elizabeth and Bella


"Saibra is an amazing search and rescue dog. She loves being outside and has been an invaluable asset to our team here at the Blue Ridge Search and Rescue..." Full Story

- Alexandria and Saibra


Category #4 - Company Reputation


The beginning of pet insurance in America


The final category that goes into a company's rating is the company itself. The longer they've been around, the better. The bigger they are, the better. History, leadership and financial stability all matter.

Company attributes are very important, and often forgotten when evaluating the best. For example, some companies like Healthy Paws and Embrace are built on a passion for the well-being of companion animals. So when you interact with their customer service and claims reps you will be talking to a fellow "pet parent." Other companies like Nationwide and ASPCA are trusted, household brands, so you know they will deliver the goods.

The company-level evaluations also include an in-depth review of a company's leadership team and staff. How experienced are they? How long have they been in the pet insurance business? Are they qualified?

Finally, and perhaps the most importantly, part of our company-level evaluations are A.M. Best Ratings. A.M. Best is the premier insurance credit ratings service in the world. They evaluate the financial stability and rating for every pet insurer. We take the A.M. Best ratings very seriously because if you enroll in a plan and the company dissolves that is not a good thing!


Additional Information


Best Pet Insurance for Dogs

Your pooch is one of a kind, but he or she likely shares certain health risks with others of his breed. Every dog breed has unique characteristics. Some breeds are more susceptible to hereditary and congenital health issues than others. Once you know what health conditions to look out for, you can match the best dog insurance plan to meet your dog's specific needs.

Learn More: Dog Health Insurance


Best Pet Insurance for Cats

Your feline is one of a kind, but she likely shares certain health risks with others of her breed. It's important to know what health issues are specific to your cat's breed so you can prepare. Once you know what health conditions to look out for, you can match the best cat insurance plan to meet your cat's specific needs.

Learn More: Cat Health Insurance


Enroll While You're Pet is Healthy

It's important to do your homework and educate yourself about pet insurance. Take your time and evaluate your options. However, with that being said, it's vitally important to purchase a plan while your pet is healthy to avoid pre-existing conditions exclusions.

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Edited by: Nick Braun


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