Best Pet Insurance
Looking for the best pet insurance?
You’ve come to the right place!
We pulled together over 86k independent customer ratings to provide a 100% honest and unbiased ranking. Here are the top five best pet insurance providers in America based on coverage, price and customer service.
(4.8) 8,549 reviews
99% of claims paid in two days
(4.6) 10,367 reviews
100% customized plans
(4.6) 12,790 reviews
One simple plan with no limits
(4.4) 5,583 reviews
Flexible coverage for any dog or cat
(4.4) 7,182 reviews
Worldwide leader in pet insurance
(4.3) 7,325 reviews
Biggest pet insurer in the U.S.
(4.3) 4,648 reviews
The most affordable plans in the market
(4.2) 789 reviews
For technology-focused pet parents
These reviews of are from 86,561 pet parents in every state. We collect the reviews from 10 different sources and average the scores for each provider. An interesting note, the average customer rating for the entire U.S. pet insurance industry is 4.6, which is pretty darn good for any type of insurance!
Ratings updated December 18, 2018
Finding the Best Plan for Your Pet
Each pet insurance rating is based on our comprehensive ratings methodology that includes four categories. We spend every day evaluating pet health insurance plans and plans to make sure this information is trusted and accurate.
We don’t hide behind an anonymous website, our team is licensed, available and we’re leaders in the pet insurance space.
As we mentioned, our pet insurance ratings are broken down into four categories: coverage, cost and customer satisfaction. We believe these are the most important categories you should consider when shopping for pet insurance and our friends at the Insurance Information Institute and NAPHIA agree.
Below is a detailed breakdown of each category and more advice and information to help you make the best decision for you and your pet.
Category #1 – Coverage
Coverage is the most important criteria when shopping for pet insurance. Bar none. The entire reason you purchase pet insurance is to get reimbursed when your dog or cat needs veterinary care. Whether you’re shopping for pet insurance, auto insurance or life insurance, coverage is what differentiates plans.
When considering pet insurance for your dog or cat there are three levels of coverage to choose from. The most common plans are major medical plans, which cover unexpected accidents and illnesses. Wellness are rapidly gaining popularity as pet owners seek comprehensive coverage. Accident only plans aren’t as popular but worth mentioning for older pets who may not be eligible for standard coverage.
When shopping for a pet insurance plan there are three different levels of coverage to choose from:
- Major Medical – These are by far the most popular plans. They account for over 90% of all purchases. These plans cover everything but routine care.
- Wellness Care – You can add a routine care or wellness plan to a regular pet insurance policy. These plans cover annual visits, spay/neuter, vaccinations, etc. We do not recommend these plans because there isn’t much benefit.
- Accident Only – These plans are cheaper but only cover vet bills related to accidents. We don’t recommend these plans because illnesses are more likely and more expensive to treat.
Best Insurance Plans
Each plan has different terms and conditions that you should know about. The best plans don’t have a lot of “gotchas” or “fine print” but you should still educate yourself about key terms. The key to a great pet insurance experience is to know exactly what you’re buying. Here are the four most important characteristics to keep an eye on.
- Annual Limit – This is one of the most important factors when choosing a plan. Make sure the policy has at least a $10,000 annual limit. This will ensure you have enough coverage for major health issues.
- Coverage – As previously mentioned, we recommend you select an accident & illness policy. Every plan offers this type of policy as the default option. They are the most popular, highest rated and provide you the most coverage and best bang for your buck.
- Waiting Period – Every plan has a waiting period, which is the time from the day you enroll to when your coverage period starts.
- Exclusions – The higher rated plans have very few exclusions (mostly just pre-existing conditions) but not every plan is created equal. That is why you want to evaluate ratings first before selecting a plan. It’s never a good idea to pick the cheapest policy, but there are ways to get the right policy and not overpay.
Vet Care is More Common than You Think
Far too many pet owners think their pet will never get sick or injured. In fact, the most common objection to pet insurance is, “I don’t need it, my pet is healthy.”
This mentality is flawed because every six seconds a pet owner is faced with a vet bill over $5,000 (Pet Insurance Facts).
We get requests every day from pet owners who want to enroll in a plan because their furry friend needs expensive surgery or long-term medications. Unfortunately if your pet is in need of expensive treatment it’s already too late because pet insurance plans do not cover pre-existing conditions.
This is why we’re so adamant that pet owners enroll in a plan while your dog or cat is young and healthy!
Health Issues and Costs
The most common and most expensive health issues are hereditary disorders, chronic conditions, orthopedic conditions and emergency care. To give you a sense of how expensive veterinary care actually costs we created a sample list of common pet health conditions and the average cost of treatment.
As you can see from the chart veterinary costs can really add up! The good news is that all of the highly rated plans provide complete, comprehensive coverage for these health issues without exclusions or hidden payout limits.
|Condition||Cost to Treat|
|Canine Cancer||$5,000 to $20,000|
|Hip Dysplasia||$4,000 to $6,000|
|Elbow Dysplasia||$3,000 to $5,000|
|Cataracts||$2,000 to $3,000|
|Foreign Body Ingestion||$200 to $5,000|
|Progressive Retinal Atrophy||$2,000 to $3,000|
|Aortic Stenosis||$3,000 to $6,000|
|Von Willebrand Disease||$500 to $1,000|
|Ichthyosis||$50 to $200 per yr.|
|Masticatory Muscle Myositis||$50 to $100 per mo.|
|Hypothyroidism||$10 to $30 per mo.|
|Broken Bones||$500 to $2,000|
|Torn Ligaments||$3,000 to $10,000|
|Osteochondrosis||$20 to $50 per mo.|
|Gastric Dilatation-Volvulus||$1,500 to $7,500|
|Portosystemic Shunt||$2,000 to $6,000|
|Entropion||$300 to $1,500|
|Epilepsy||$200 to $15,000|
|Osteosarcoma||$5,000 to $20,000|
Category #2 – Cost
The second most important category to consider when shopping for the best insurance is cost. Let’s face it, if a plan is too expensive for your monthly budget then you’re not going to buy it!
We certainly don’t suggest that you should choose the cheapest plan, but when there is an apples-to-apples comparison, we do suggest you choose the better priced plan. It’s all about finding the best value from the best insurance plan possible. The price you pay should be commensurate with the coverage you receive in return.
That’s why we created a free, custom quote system so you can compare plans and prices side-by-side.
Dogs are more expensive to insure than cats. English Bulldogs are more expensive to insure than Mixed Breed Dogs. In other words, the more prone to health issues your pet is, the more you plan will cost.
To give an example, purebred English Bulldogs are much more susceptible to hereditary disorders than Mixed Breed dogs. It’s just a fact of breeding and genetic predisposition. So if you have an English Bulldog then there is a higher likelihood that your dog will need expensive veterinary care vs. a pet owner who has a mixed breed dog.
The bottom line is that each plan rates each breed differently so it’s important to compare plans from multiple plans to find the best price. Here is a sample of average costs for dogs and cats, respectively.
|Mixed Breed Dog||$38/mo.|
|Avg. for All Dogs||$42/mo.|
Note: Avg. for three year-old dogs
|Mixed Breed Cat||$32/mo.|
|Avg. for All Cats||$32/mo.|
Note: Avg. for three year-old cats
Adjusting the Price of a Plan
Every pet insurance plan allows you to adjust the price of your plan by choosing a custom deductible and custom reimbursement percentage. This is nice because you can get the plan and coverage you want that fits in your budget.
- Deductible – If you choose a higher deductible you will pay less for pet insurance. Conversely, if you choose a lower deductible you will get more back when you file a claim, but your monthly rates will be higher. Deductibles range from $100 to $1,000 (we recommend $200 to $500 to maximize value).
- Reimbursement – If you choose a lower reimbursement rate you will pay less each month for a policy because the plan will pay less when you claim. And, as common sense will tell you, if you choose a higher reimbursement rate you’ll pay more each month. Reimbursement rates range from 60-100% of your actual vet bills (we recommend 80% to 90% reimbursement rates to maximize value).
Category #3 – Customer Satisfaction
After considering coverage and cost, it’s time to evaluate customer service, which is the third most important attribute when evaluating plans. You obviously want to have excellent coverage at a fair price, but if the plan doesn’t provide excellent customer service it will be more of a headache than benefit. And, when your pet needs expensive veterinary treatment, you need an insurance provider to be responsive and helpful.
The top pet insurance plans offer 24/7 customer service while others leave you with a static “Contact Us” page. Some plans have mobile claims apps that are super easy to use and other organizations require you to fax in your vet records when making claims. We factor these elements into the customer service categories for each plan.
Reviewing a plan’s service offering is just once part of our Customer Experience evaluation. One of the best ways to see if a plan truly is the “best” it’s important to understand what current and past policyholders have to say about their experience. In an effort to single out the good from the bad we’ve collected thousands of pet insurance reviews from dog and cat owners.
Category #4 – Reputation
The final category that goes into a plan’s rating is the plan itself. The longer they’ve been around, the better. The bigger they are, the better. History, leadership and financial stability all matter.
These attributes are very important, and often forgotten when evaluating the best. For example, some plans like Healthy Paws and Embrace are built on a passion for the well-being of companion animals. So when you interact with their customer service and claims reps you will be talking to a fellow “pet parent.” Other plans like Nationwide and ASPCA are trusted, household brands, so you know they will deliver the goods.
High-level evaluations also include an in-depth review of leadership team and staff. How experienced are they? How long have they been in the pet insurance business? Are they qualified?
Finally, and perhaps the most importantly, part of our high-level evaluations are A.M. Best Ratings. A.M. Best is the premier insurance credit ratings service in the world. They evaluate the financial stability and rating for every pet insurer. We take the A.M. Best ratings very seriously because if you enroll in a plan and the entity dissolves that is not a good thing!
Best Pet Insurance for Dogs
Your pooch is one of a kind, but he or she likely shares certain health risks with others of his breed. Every dog breed has unique characteristics. Some breeds are more susceptible to hereditary and congenital health issues than others. Once you know what health conditions to look out for, you can match the best dog insurance plan to meet your dog’s specific needs.
Learn More: Dog Health Insurance
Best Pet Insurance for Cats
Your feline is one of a kind, but she likely shares certain health risks with others of her breed. It’s important to know what health issues are specific to your cat’s breed so you can prepare. Once you know what health conditions to look out for, you can match the best cat insurance plan to meet your cat’s specific needs.
Learn More: Cat Health Insurance
Enroll While You’re Pet is Healthy
It’s important to do your homework and educate yourself about pet insurance. Take your time and evaluate your options. However, with that being said, it’s vitally important to purchase a plan while your pet is healthy to avoid pre-existing conditions exclusions. Ready to get the best insurance quotes and compare the best pet insurance?